3/25/2023 0 Comments Videohub blackmagicIf you need to exchange it for the same item, contact us by sending an email to and our customer service personnel will liaise with you to arrange for the exchange of the product. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. A detailed description with pictures of the damage must be provided to the Customer Care team.AVL Direct Pte Ltd must be contacted immediately if products are damaged as a result of shipping. ![]()
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